Consumer Action Center
Take Action on Your Account
Quickly and Securely
If you’ve been contacted by Superlative RM and need to take action on your account, you’re in the right place. We understand that every consumer’s situation is different, and we’re committed to making it easy for you to communicate your preferences, dispute a debt, or request an update. This page serves as a secure, centralized hub for submitting common account-related requests.
Common Consumer Action
Make a Payment
Ready to resolve your account? Access our secure portal to make a one-time payment or set up a plan that works for you.
Access Your Account
Log in to our secure portal to view account details, manage communication preferences, or upload documentation.
Opt In or Opt Out of Communications
Change how we contact you via phone, email, or SMS. Your preferences help us communicate in the way that works best for you.
Dispute a Debt
If you believe the debt is inaccurate or not yours, you have the right to dispute it. We will pause collection efforts while we review your request.
Update Your Contact Information
Ensure that your phone number, email address, and mailing information are current so we can reach you appropriately.
Report Identity Theft or Fraud
If you suspect the debt is linked to identity theft or fraud, you can notify us directly and securely through this form.
Speak to a Representative
If you’d prefer to talk to someone directly, our representatives are available during business hours to assist with any questions or concerns.
Cease & Desist / Attorney Representation
Formally request that we stop contacting you or let us know if you are being represented by an attorney regarding this account.
What Happens After
You Submit a Request?
Every request submitted through the Consumer Action Center is reviewed by our internal compliance team. Depending on the type of request:
You may receive a confirmation by email or mail.
Disputes and identity theft claims will be paused and reviewed promptly.
We will update your contact or communication preferences as instructed.
If additional documentation is required, a member of our team may follow up to ensure everything is handled accurately.
Frequently Asked
Questions
After submission, you may receive a confirmation message or follow-up communication from our consumer support team.
In most cases, yes. Requests to cease communication, dispute an account, or opt out of messaging are processed promptly. Some updates may require verification.
No. Superlative RM does not sell or share your personal information. All data is handled securely and used only to process your specific request.
Questions or Concerns?
If you’re not sure which action applies to your situation, our team is here to help.
Call us during business hours or use our Contact Us form to get started.
At Superlative RM, we value consumer trust. Our goal is to provide a respectful,
secure, and efficient process no matter what type of request you’re submitting.
