Dispute a Debt

You Have the Right to
Dispute a Debt

You can request more information if someone has contacted you about a debt you don’t recognize or believe is incorrect. Superlative RM handles disputes fairly, respectfully, and under the Fair Debt Collection Practices Act (FDCPA).

How to Submit a Dispute

You can dispute an account using our secure online form. Once submitted, we will pause collection activity on the account and investigate your concerns.

What You Can Include:

  • A statement explaining why you believe the debt is incorrect

  • Any supporting documents (e.g., payment records, identity theft reports)

  • Contact information so we can follow up

Dispute A Debt Page

What Happens Next?

After receiving your dispute, Superlative RM will:

Acknowledge
your request

SRM-Dispute-Investigate the issue

Investigate
the issue

Provide you with verification or documentation

We will discontinue collection efforts until the matter has been addressed.

Common Reasons
for Disputes

If any of these apply, we encourage you to reach out through our dispute form or contact us directly.

The debt was already paid

You believe the amount is incorrect

You don’t recognize the account

You are a victim of identity theft

The account is not yours

SRM-Home-Icons-v1-Payment-2

The debt was already paid

SRM-Home-Icons-v1-AccessMyAccount

You believe the amount is incorrect

SRM-Home-Icons-v1-DisputeDebt

You don’t recognize the account

SRM-Home-Icons-v1

You are a victim of identity theft

SRM-Home-Icons-v1-FileCompliant

The account is not yours

If any of these apply, we encourage you to reach out through our dispute form or contact us directly.

Helpful Resources

Need Help?

Our team is here to answer your questions and support you through the process. Call us during business hours or use the secure portal anytime.