Manage Communication Preferences

Choose How You’d Like to
Hear from Us

At Superlative RM, we respect your right to control how we communicate with you. If you’d like to stop receiving phone calls, text messages, or emails or if you’d prefer to opt in to digital communication for faster updates you can use this page to submit your request.

All communication preference updates are handled securely and in accordance with the Fair Debt Collection Practices Act (FDCPA) and applicable state laws.

Communication Preferences Page

What You Can Do Here

You can use the form below to:

  • Opt in to receive emails or text messages from Superlative RM

  • Opt out of one or more communication channels (phone, text, or email)

  • Tell us your preferred contact method

Note: We may need to verify your identity before completing your request.

Update Your Preferences

Please complete the form below to let us know how you’d like to be contacted.

    Consumer Identification

    First Name*

    Last Name*

    Last 4 Digits of SSN or Account Number*

    Date of Birth*

    Email Address*

    Phone Number Associated with the Account*

    Communication Options

    Preferred Contact Method

    Additional Notes (optional)

    Consent*

    I consent to being contacted using the methods selected and agree to the privacy policy.

    What Happens After
    You Submit the Form?

    Once your request is received:

    UpdateYourCommunication

    We will update your communication settings in our system.

    You may receive a confirmation or follow-up to verify your identity.

    Changes typically take effect within 3–5 business days.

    We will always honor legally valid requests in a timely and respectful manner.

    Common Questions

    Will I still be able to resolve my account if I opt out?

    Yes. You can still access your account, make payments, and manage your balance online or by phone, even if you opt out of specific communication channels.

    Absolutely. You can return to this page anytime to update your preferences.

    Please allow a few business days for updates to take effect. If you continue receiving unwanted communication beyond that window, contact us directly to ensure your request was processed correctly.

    Need Assistance?

    If you’re unsure about what option is best for your situation, or need help submitting your request, our team is available during business hours to walk you through the process.