Recovery Services for Creditors
Compliant, Brand-Focused
Collection Solutions
Superlative RM provides professional debt recovery services for creditors across financial services, fintech, healthcare, and government sectors. We combine operational efficiency with strict compliance and consumer respect so you get results without compromising your brand.
As an RMAI Certified Receivables Business and licensed agency operating nationwide, we’re committed to transparency, secure data handling, and upholding the highest regulatory standards.
Who We Serve
Our clients include:
Banks and Credit Unions — Delinquent loan, credit card, and overdraft recovery
Fintech Lenders — BNPL, personal loan, and installment recovery
Auto Finance Companies — Recovery solutions tailored to repossession deficiencies
Debt Buyers — Post-charge-off recovery and brand-sensitive account servicing
We tailor our process to match your portfolio, compliance needs, and consumer demographic.
Services We Offer
Third-Party Collections
Respectful consumer contact through calls, letters, SMS, and email
Digital-First
Recovery
Integrated payment portals and messaging workflows
Skip Tracing and Verification
Locate and validate consumer contact info before outreach
Dispute and Compliance Handling
Real-time workflows for managing consumer rights
Custom Reporting and Scorecards
Transparent performance tracking and compliance metrics
Why Creditors Choose
Superlative RM
Veteran-Owned Leadership – Mission-driven culture and strong internal discipline
RMAI Certification – Independent oversight and ethical standards
Licensing Nationwide – Collections capabilities across the U.S.
Secure Digital Infrastructure – Hosted in compliant, monitored environments
Client-Centered Communication – Easy onboarding, consistent reporting, and clear escalation paths
We maintain a complaint rate below 1% while consistently exceeding industry recovery benchmarks.
Frequently Asked Questions
Our team uses automated workflows and manual oversight to respond to disputes, cease and desist notices, and identity theft reports in full compliance with the FDCPA. Learn more in our Consumer Action Center.
Yes. Each client receives tailored reporting dashboards and scorecards to align with business objectives, compliance needs, and portfolio segmentation.
Superlative RM is RMAI-certified and fully licensed in all states where we operate. We also maintain a strong compliance culture backed by secure systems and training protocols.
Let’s Talk Results
We understand what matters most to our clients: recovery rates, brand protection, and risk mitigation. Whether you’re seeking a full-service third-party solution or niche portfolio support, we’re ready to tailor a recovery strategy that fits.
