Superlative RM is an accounts receivable management business that works to assist creditors with recovering past due balances from consumers. Our nationally licensed collection agency was founded by a U.S. Marine Corps veteran and holds itself to a higher standard. Our expertly trained, professional agents treat consumers with dignity and respect. Call us and experience the Superlative Way!
Superlative RM is not a scam. We are a nationally licensed debt collection agency highly trained in FDCPA regulations. We are an accounts receivable management company authorized by creditors to recover account balances on their behalf. Superlative RM is a Certified Receivables Business by the Receivables Management Association International (RMAI), members of the Association of Credit and Collection Professionals (ACA International), and we hold all required licenses across the country.
Superlative RM collects for creditors from several market sectors including banks, credit unions, auto finance companies, FinTech, healthcare, and more. We represent organizations of all sizes, ranging from Fortune 1000 companies to local small businesses.
We have several payment options. We accept payments online through Connect by Superlative RM™, our proprietary, state-of-the-art secure payment portal; over the phone with our customer care representatives by calling 888-441-4544; or by mailing check or money order to PO Box 967, Elk Grove, CA 95759. Visit our Payments page to learn more about your options for making payments and resolving outstanding balances.
You can reach Superlative RM toll-free at 888.441.4544. A member of our customer care team will be happy to assist you.
Yes. Our customer care representatives are highly trained to gather information that helps us offer you the most fair and realistic payment options. In addition, Connect by Superlative RM™ is a new online account platform that gives you more account access and flexibility than ever before. Log on to view payment plan options, request a payoff statement, make a payment, update consumer information, and more.
We ask for this information to ensure we are speaking to the correct person. We are required to make sure that we do not disclose any information about your account to unauthorized third parties. To comply with the Fair Debt Collection Practices Act (FDCPA) and to protect your privacy, we ask for the information needed to safeguard your account.
After you pay off your account, we will notify the current creditor (our client) that the account is paid with no remaining balance to collect. They will update their records accordingly. Approximately 30 days after payment, we can provide a letter of satisfaction for your records. If you need that letter sooner, simply ask! The customer care representative will email you a form to complete for same day processing.
We provide paid-in-full confirmation letters 30 days after payment. If you need that letter sooner, we will email you a form to complete for same day processing. Call and ask, or email us a request to [email protected].
No. Superlative RM does not furnish any data to the credit bureaus. For more information on credit reporting and credit repair, please visit superlativerm.com/consumers and click the ‘Learn More’ link under ‘Financial Education.’
We are truly sorry to hear that you did not receive the level of service our agents are expected to deliver. Please bring your concerns to the attention of our compliance department either by email at [email protected] or by phone at 888-558-0692. These matters are taken seriously and will be reviewed by our Chief Compliance Officer.
Yes. We are always seeking highly motivated, quality “A Players” to join our growing team. Please check out our Careers page for a link to Indeed to see a list of current openings.
Receivables Management Association International (RMAI) is an industry trade association that has a certification program designed to hold organizations to a set of rigorous best practices for the credit and collections industry. To become certified, companies must attend educational sessions and be reviewed by a third party auditor to demonstrate compliance with the certification standards.
Superlative RM (SRM) is a nationally licensed collection agency with offices in Elk Grove, California and Phoenix, Arizona.
No, Superlative RM does not sue consumers. Superlative RM is a collection agency that works with consumers to amicably resolve past-due balances on behalf of creditors. In certain limited instances, if collection attempts are unsuccessful, creditors may sometimes choose to pursue legal remedies. That’s why two-way communication is important. We encourage consumers who wish to arrange a payment plan or submit a dispute regarding their account to contact us as soon as possible.
We do not report any accounts to any credit bureau. We encourage consumers to contact us directly regarding our clients’ credit bureau reporting policies. Credit reporting policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act.
If you have received an email, text message, or phone call from Superlative RM, it may be in regards to an outstanding account balance. You can reach Superlative RM via email at [email protected] or toll-free at 888-441-4544. A member of our customer care team will be happy to assist you with any questions after verifying your identity as account holder or authorized third party.
Superlative RM is an accounts receivable management company that works for creditors by assisting them in recovering past due balances from consumers. Our nationally licensed collection agency was founded by a U.S. Marine Corps veteran and holds itself to a higher standard. Our expertly trained, professional agents treat consumers with dignity and respect. Call us and experience the Superlative Way!
Yes. We are a professional collection agency working on behalf of our creditor clients to resolve past-due account balances (debts). We adhere to all governing rules and regulations surrounding the collection of debt as we strive to provide positive customer experiences and hassle-free resolutions.
Superlative RM is a full-service debt collection agency that provides professional debt collection services to creditors within the receivables industry. Our company’s customized processes and state-of-the-art technology deliver the transparency and compliance that our clients trust while providing a positive experience for consumers. Learn more about us through our company YouTube channel.
